Refund policy

Return Policy
We stand behind every piece we create — but if something isn’t right, we’ll make it right.

You have 30 days from receiving your item to request a return. To qualify, items must be unused, unworn, with tags, and in their original packaging. A receipt or proof of purchase is required.

To start a return, email traciartmail@gmail.com. If your return is approved, you’ll be responsible for the shipping cost. For any questions, you can always reach us at traciartmail@gmail.com.


Damages & Issues
Please inspect your order upon arrival and contact us immediately if it’s defective, damaged, or incorrect. We’ll evaluate the issue and make it right as quickly as possible.


Exceptions / Non-Returnable Items
We’re unable to accept returns on sale items.


Refunds
Once your return is received and inspected, we’ll notify you whether the refund has been approved. Approved refunds will be processed back to your original payment method. Please note it may take some time for your bank or credit card provider to post the refund.